Rocking the music and the bed ! The led lighting and the strobe from the stripper pole made such great mood lighting. The rooms are pretty sound proof thank goodness because we were loud and up until past 4 am. But your fears will be for naught, the rooms are spotless and so is the leather furniture. It is always a little sketchy booking rooms in a place like this because you know why people are going here. By getting the package we also got a late (2pm) check out. We purchased the stripper pole package and boy was that worth it. The first time we couldn't get the room (Vogue) until 8 pm and the second (Bliss) was 6pm. We did an overnight both times but both times waited until the day prior to book. Well we finally did ! You need to book in advance to guarantee your room and get an early check in. We went here 7 years ago and always wanted to come back. I was more that patient with this company and I feel that someone should have at least reached out to me to offer an apology. I left a message for the director, explained the entire situation, and no one ever called me back. On my way home I called the company and asked for the corporate office to complain and was told that there wasn't one. I finally lost it and said a couple choice words to her, and she had the audacity to tell me that my membership would be canceled. I told her that I was going to let her manager know that she hung up on me and she continued to be rude. There was only 1 lady at the front desk when I checked out 5 minutes later, and she said her name was Rebecca. She was never listening to me because before she hung up, she said the hotel charged an additional fee after 15 minutes and it had only been 5 minutes. I said that I was not yelling, just trying to explain the situation, and then she hung up on me. I tried to explain the horrible experience we had checking in and the lady accused me of yelling at her. However, the next day at 1:05 pm, we received a call from the front desk asking if we were leaving and I informed the representative that we would be leaving in 5 minutes. At this point, I felt okay about the extreme delay. Normal check-out was at noon, but we were told that we could stay until 1:00 pm. We tried not to let the situation ruin our night and the hotel provided a 15% discount, chocolate covered strawberries, rose petals on the bed, and an upgrade to our champagne at no additional charge. Finally, after waiting almost 3 hours we got the room. I arrived on time, only to be told the room was not ready 3 times. This was my first time staying at this hotel and my reservation was for 7:00 pm. In addition, I paid a $50.00 membership fee. This hotel is 100% non-smoking and pet-friendly.On February 2, 2022, I booked the Luxe, with a room rate of $351.00. Near Naperville, IL and the Chicago area, this hotel's accommodations not only promise convenient access throughout northeast Illinois, but also helpful perks like a 24-hour Fitness Center and Business Center, a 24-hour Candlewood Cupboard convenience store and full kitchens in all rooms. Top attractions like Hollywood Casino, Raging Waves Waterpark and Orchard Valley Golf Course are also near the hotel's location. Shoppers visiting Aurora, Illinois love this hotel's location two miles from Chicago Premium Outlets. The hotel's proximity to Naperville, IL puts guests near JP Morgan Chase, Oberweis Dairy and Wendy's Corporate, too. With area companies, including Toyota, Hyundai, Kraft, Nestle and Nissan, within minutes of Aurora, this Illinois hotel's corporate guests enjoy easy access to meetings and business engagements. Adjacent to the high-tech corridor and I-88, this hotel's all-suite Aurora accommodations promise Illinois visitors a comfortable home base for extended business trips and leisurely vacations. The distinguished Candlewood SuitesĀ® Hotel Aurora - Naperville is just 45 miles west of downtown Chicago and 45 minutes from Chicago O'Hare (ORD) and Chicago Midway (MDW) Airports. Enjoy Hotel's Aurora, Illinois Location Near Chicago
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